Privacy Policy
TERMS AND CONDITIONS
Last Updated: 1/26/2026
Welcome to Touchstone Commercial. By accessing our website or purchasing our products, you agree to be bound by these Terms and Conditions.
1. General
These Terms and Conditions govern your use of the Touchstone Commercial website and your purchase of low voltage commercial lighting products. By placing an order, you confirm that you are at least 18 years old and accept these terms in full.
2. Products and Pricing
All products are subject to availability. We reserve the right to discontinue any product at any time. Prices are listed in U.S. dollars and are subject to change without notice.
3. Orders and Payment
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing, or suspected fraud. Payment must be received in full before orders are processed.
4. Shipping and Delivery
Shipping times and costs vary based on destination and shipping method selected. Delivery dates are estimates and are not guaranteed. Risk of loss and title pass to you upon delivery to the carrier.
5. Returns and Refunds
Returns are accepted within 30 days of delivery for unused products in original packaging. Refunds will be issued to the original payment method within 7 to 10 business days after we receive and inspect the returned item.
6. Product Warranty
Our LED lighting products are backed by manufacturer warranties as specified on individual product pages. Warranty coverage applies to defects in materials and workmanship under normal use. Damage caused by improper installation, misuse, or unauthorized modifications is not covered.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Touchstone Commercial and is protected by U.S. and international copyright laws.
8. Limitation of Liability
To the fullest extent permitted by law, Touchstone Commercial shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product giving rise to the claim.
9. Governing Law
These Terms and Conditions shall be governed by the laws of the State of Minnesota. Any disputes shall be resolved in the courts located in Hennepin County, Minnesota.
10. Contact
Questions about these Terms should be directed to service@touchstonelights.com or 888.475.2112.
PRIVACY POLICY
Last Updated: 1/26/26
Touchstone Commercial respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information We Collect
We collect information you provide directly, including your name, email address, shipping address, billing address, phone number, and payment information when you place an order or contact us. We also automatically collect certain information when you visit our site, including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
How We Use Your Information
We use your information to process and fulfill orders, communicate with you about your order status, respond to inquiries and provide customer support, send promotional emails (with your consent), improve our website and product offerings, and prevent fraud and enhance security.
Information Sharing
We do not sell your personal information. We share your information only with service providers who assist us in operating our business (payment processors, shipping carriers, email platforms), when required by law or to protect our rights, and in connection with a business transfer or acquisition.
Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings, though disabling them may affect site functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, opt out of marketing communications, and request information about our data practices. To exercise these rights, contact us at service@touchstonelights.com.
California Residents
California residents have additional rights under the CCPA, including the right to know what personal information we collect and how it is used, request deletion of personal information, and opt out of the sale of personal information (we do not sell personal information).
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
Contact Us
For questions about this Privacy Policy, contact us at:
TouchStone Accent Lighting, Inc
2425 W Industrial Blvd # 1-5, Long Lake, MN 55356
service@touchstonelights.com
888.475.2112